Consumer Protection Laws In Jamaica

By: The Jamaica Consumer Affairs Commission


DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?

The answer is YES.

Using the United Nations Guidelines for Consumer Protection, to which Jamaica is a signatory, we see that there are many laws and institutions and mechanisms which between them, afford some measure of Consumer protection.

Some are seen to be deficient, and it is one of the responsibilities of the modern, conscious consumer to use the channels open to him to make his views and opinions on the deficiencies known, so that change can be effected.

The Consumer Affairs Commission, which is one such channel, urges consumers to use rational and peaceful means, to make their voices heard.

The following is a shortlist of the laws and institutions which fit squarely under the heading of Consumer Protection.

A. PHYSICAL SAFETY

B. PROMOTION AND PROTECTION OF CONSUMERS' ECONOMIC INTERESTS

C. STANDARDS FOR SAFETY AND QUALITY OF CONSUMER GOODS AND SERVICES

D. DISTRIBUTION FACILITIES FOR ESSENTIAL GOODS AND SERVICES

E. MEASURES ENABLING CONSUMERS TO OBTAIN REDRESS

F.  MEASURES RELATING TO SPECIFIC AREAS

G.  INSTITUTIONS WHICH OFFER CONSUMER EDUCATION AND INFORMATION